Microsoft Cloud Solution Provider · Dynamics 365

Start IT. Prove IT. Keep IT.

Prove IT before you buy IT. Not a project — a relationship.

The problem

Go-live is where most ERP partnerships stop paying attention

An ERP implementation is usually sold as a project: a scope, a budget, a go-live date. When the date arrives, the team that built the system moves on to the next one. The people who run the business on it are left with what was delivered — including the setups nobody documented and the integrations nobody tested against a real month-end.

That is how a business ends up with a system that technically works and practically doesn’t. Finance reconciles in spreadsheets. Nobody quite trusts the inventory figures. Each fix becomes a new statement of work, scoped by a partner with little reason to ask why the problem exists in the first place.

The software is rarely the problem. The arrangement is. A system your business depends on every day needs a partner who is still paying attention a year after go-live — one who checks whether it is delivering what it was meant to, and tells you plainly when it isn’t.

The Three Tools

Three low-risk ways to begin — and to keep going

Each Tool works two ways: as a way to get started with a new client, and as a way to support, realign, and grow an existing one.

Real-IT Check

A free, no-obligation review; an honest read on where your systems stand today.

Getting started
A low-risk first look for a new prospect.
Existing clients
An annual or semi-annual check-in — confirm satisfaction, realign expectations, and measure goals against results.

Aud-IT Review

A fixed-fee, deep-dive assessment; a clear-eyed diagnosis with documented findings you keep.

Getting started
Rescue a troubled or inherited system before committing to a new partner.
Existing clients
A mid-project or post-go-live deep-dive when things drift off-track or operations have changed.

Proof-IT First

A Proof-of-Fit prototype, shaped to look and feel like your business, using your kind of data and your kind of processes.

Getting started
Prove we understand a new prospect before either of us commits.
Existing clients
De-risk a significant add-on or upgrade — see it working before you invest.

None of the three obligates you to go further. Each stands on its own.

The Solution Matrix

Most of the methodology comes into play after the first go-live

Phases 1–3 happen once. Phases 4–12 recur for the life of the relationship: Re-Think IT is Think IT for a client you already have, and Propose IT is Plan IT for a client who already trusts you.

The Solution Matrix: the Twelve Phases A ring of 12 phases, clockwise from twelve o'clock. Phases 1–3, Getting to Know One Another: for a new prospect or client only. Phases 4–7, Building and Going Live: for a new or an existing client. Phases 8–12, Keeping and Growing the Partnership: for existing clients only. After Phase 12, Propose IT, the cycle returns to Phase 4, Make IT. THE SOLUTION MATRIX Twelve Phases 1 Start IT 2 Think IT 3 Plan IT 4 Make IT 5 Test IT 6 Run IT 7 Live IT 8 Support IT 9 Optimize IT 10 Evolve IT 11 Re-Think IT 12 Propose IT
  1. Start IT — First contact. The relationship begins.
  2. Think IT — We listen — and document your needs, goals, and pain.
  3. Plan IT — We shape it into a strategic, multi-phased plan.
  4. Make IT — We build it together, so you truly own the result.
  5. Test IT — We prove it works: functionality and data integrity.
  6. Run IT — “A Day In The Live” — a real-world readiness run.
  7. Live IT — Go-live, smooth by design and fully supported.
  8. Support IT — We maintain and stand behind every solution in our care.
  9. Optimize IT — We improve your solution for smoother operations and better results.
  10. Evolve IT — We evaluate and grow the solution as your goals and needs change.
  11. Re-Think IT — We imagine new solutions, and plan how to get you there. Replaces Phase 2, Think IT.
  12. Propose IT — We get your approval of the plan. Replaces Phase 3, Plan IT. The cycle then restarts at Phase 4, Make IT.
  • Phases 1–3 · Getting to Know One Another For a new prospect or client only.
  • Phases 4–7 · Building and Going Live For a new or an existing client.
  • Phases 8–12 · Keeping and Growing the Partnership For existing clients only.
The Solution Matrix: the Twelve Phases in three bands.

Focused Solutions

Industries we know from the inside

Insights

Recent writing

A partnership we intend to keep — and to keep earning.